Last updated: June 04, 2026

Shipping & Delivery

We ship only to addresses in the United States mainland, including the 48 contiguous states and Washington, D.C.We do not ship to Alaska, Hawaii, Puerto Rico, or international addresses at this time.

Shipping Costs

• Free Shipping on orders over $30
• Orders under $30 will be charged a flat shipping fee of $5.99

Processing & Delivery Time

Orders are processed within 1–2 business days after payment confirmation.

We offer Standard Shipping on all orders. Once shipped, delivery typically takes 5–7 business days under normal conditions.

Please note that actual delivery times may vary due to carrier operations, weather conditions, public holidays, customs processing, or periods of high shipping volume.

Taxes & Duties

Customers are responsible for any applicable sales taxes or duties.

Order Tracking

You will receive a tracking number by email after your order ships.

Contact Us

Email: service@frmbox.com

Phone: +1 231-206-4030

U.S. Customer Service Address: 550 S Hope St, Los Angeles, CA 90071, USA

China Factory Address: 6th Floor, Building 1, Jinhua Hongke Home Products Co., Ltd. Caozhai Town Industrial Functional Zone, Jindong District Jinhua City, Zhejiang Province 321031 China